The situation with my mp3 player is so aggravating right now. Here's what happened: Dell sent me one to replace my old one (which only played music in one ear unless you pressed the headphones in really hard) and the new one is even more defective! Every time I turn it on, it freezes on the same screen. So I think I'll send them back the new one they sent me and keep my old one. I want the new iPod that plays music and videos now. It's only $300, I think it's well worth it. So that is what I'll get.