| | iiNet warns of hoax email scamiiNet, Australia’s third largest ISP, is warning users to be aware
of a hoax email purporting to be from the internet provider’s support
department and requesting the disclosure of passwords.
With the subject line ‘URGENT ACCOUNT REVALIDATION PROCESS’ the hoax
email asks members to undergo re-validation process by replying to the
email with their iiNet password and full name according to an iiNet
advisory.
The ISP received several reports from users and
participants of popular online forum, Whirlpool, according to Simon
Parker, Network Operations Centre Manager at iiNet,
“As soon
as we picked that up we took action,” Parker said. "Those [emails] that
hadn’t been read were actually removed and cleaned out. Unfortunately
some people would have read the emails so we put the email page up and
advised people immediately.”
The iiNet advisory urged those that
replied to the email to immediately reset their passwords by visiting
their account toolbox at https://toolbox.iinet.net.au/ or by calling
the iiNet support team.
“We actually suggest that people
change their user names and passwords on a regular basis, it’s just
good computer security,” Parker said.
According to the advisory,
iiNet will never ask users to confirm passwords via email. Furthermore,
Parker said this was the first time iiNet had fallen victim to a scam
such as this.
Source:securecomputing.net.au
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| | Posted 2/18/2008 1:02 AM - 0 comments
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